M. Yusran, E. D. Surya, and E. Erwansyah, “Analysis of Consumer Experience, Consumer Engagement, and E-Wom in Improving Consumer Satisfaction in Purchasing Wuling Spare Parts at Lesmana Motor”, J. Manag. Econ. Account., vol. 5, no. 3, pp. 2183–2194, Jul. 2026.