The Influence of Intellectual Intelligence and Spiritual Intelligence on Employee Performance at Bank Syariah Indonesia KCP Cirebon Sisingamangaraja

Authors

  • Nidia Wulan Sari Program Studi Perbankan Syariah, Fakultas Ekonomi dan Bisnis Islam, Universitas Nahdlatul Ulama Cirebon

DOI:

https://doi.org/10.37676/jmea.v5i2.1253

Keywords:

Intellectual Intelligence, Spiritual Intelligence, Employee Performance, Islamic Bank

Abstract

This study aims to analyze the influence of intellectual intelligence and spiritual intelligence on employee performance at Bank Syariah Indonesia (BSI) KCP Cirebon Sisingamangaraja. This research uses a quantitative approach with an explanatory design, and data were collected using a Likert scale questionnaire (1–5). The study sample consisted of BSI KCP Cirebon Sisingamangaraja employees selected through purposive sampling. Data analysis was conducted using Structural Equation Modeling (SEM) with Partial Least Squares (PLS) to examine the relationships between variables. The results indicate that intellectual intelligence has a positive and significant effect on employee performance, with an Original Sample (O) value of 0.632, T-statistics of 16.579, and P-value of 0.000. Additionally, spiritual intelligence also has a positive and significant effect on employee performance, with an Original Sample (O) value of 0.440, T-statistics of 10.734, and P-value of 0.000. These findings suggest that enhancing employees’ intellectual and spiritual intelligence can effectively improve their performance. Based on the results, it is recommended that BSI management implement programs to develop employees’ intellectual and spiritual intelligence to support better work quality, motivation, and work ethic.

Downloads

Download data is not yet available.

References

Aisyah, S., & Zd, M. (2024). Analisis Kualitas Pelayanan dan Kinerja Pegawai Terhadap Kepuasan Nasabah PT. Bank Syariah Indonesia (BSI) KC Blang Pidie. Journal of Management Science and Bussines Review, 2(4), 233–252.

Alfalah, A. (2016). Pengaruh Kecerdasan Intelektual, Kecerdasan Emosional Dan Kecerdasan Spiritual Terhadap Kinerja Karyawan(Studi Kasus PT BANK BNI Syariah Kantor Pusat) [S2, Universitas Mercu Buana Jakarta-Menteng]. https://repository.mercubuana.ac.id/38744/

Amelia, S. (2023). Pengaruh Kompensasi dan Lingkungan Kerja terhadap Kinerja Karyawan Bank Syariah Indonesia KC Tangerang Ciputat. Tadbir: Jurnal Manajemen Dakwah FDIK IAIN Padangsidimpuan, 5(1), 29–42. https://doi.org/10.24952/tadbir.v5i1.8276

Aprianto, R. A., & Syarifudin, S. (2022). Implementasi Prinsip Universal Pada Apresiasi Kinerja Pegawai Non-Muslim Di Bank Syariah Indonesia. Kabillah : Journal of Social Community, 7(2), 353–361. https://doi.org/10.35127/kabillah.v7i2.215

Aziza, N., & Andriany, L. M. (2020). Pengaruh kecerdasan emosional dan spiritual terhadap kinerja perawat dengan organizational citizenship behaviour sebagai variabel intervening. Jurnal Manajemen Dan Profesional, 1(1), 50–65.

Bitsch, V., & Olynk, N. J. (2008). Risk-increasing and risk-reducing practices in human resource management: Focus group discussions with livestock managers. Journal of Agricultural and Applied Economics, 40(1), 185–201.

Daswan, L., Lestari, T. D., & Hartini, H. (2024). Pengaruh Motivasi Kerja Dan Disiplin Kerja Terhadap Kinerja Pegawai Di Bank Syariah Indonesia (Bsi) Cabang Silondae 2. Al-Munazzam : Jurnal Pemikiran dan Penelitian Manajemen Dakwah, 4(1), 14–20. https://doi.org/10.31332/munazzam.v4i1.9380

Dessler, G., Cole, N. D., & Chhinzer, N. (2015). Management of human resources: The essentials. Pearson London. http://www.pearsoncanada.ca/media/highered-showcase/multi-product-showcase/showcase-websites-4q-2012/dessler-preface.pdf

Emti, D., Oktaviani, H., & Damayanti, U. R. (2024). Pengaruh Stres Kerja dan Mutasi Karyawan Terhadap Kinerja Karyawan pada Bank Syariah Indonesia (BSI) Ujung Batu. Al-Manar Journal of Public Administration and Management, 1(1), 73–83.

Firdayetti, F., & Rahma, S. K. (2025). Kinerja dan Profesionalisme Pegawai sebagai Kunci Kepuasaan Nasabah Bank Syariah Indonesia. Bukhori: Kajian Ekonomi Dan Keuangan Islam, 4(2), 109–120. https://doi.org/10.35912/bukhori.v4i2.4076

Goleman, D. (2012). Ecological intelligence: Mengungkap rahasia dibalik produk-produk yang kita beli. Gramedia Pustaka Utama.

Goleman, D. (2017). Kecerdasan Emosional. Gramedia Pustaka Utama.

Gultom, E. (2020). Pengaruh Kecerdasan Emosional, Kecerdasan Spritual dan Kecerdasan Intelektual terhadap Kinerja Perawat pada Masa Pandemi COVID-19 di Rumah Sakit Surya Insani Pasir Pangaraian Rokan Hulu. Jurnal Ilman: Jurnal Ilmu Manajemen, 8(2), Article 2. https://doi.org/10.35126/ilman.v8i2.60

Haryono, S., & Rosady, F. (2017). Pengaruh kecerdasan emosi dan spiritual terhadap kinerja perawat temporer dengan komitmen organisasi sebagai variabel intervening. Jurnal Jeb, 1(2), p1-8.

Hasibuan, M. S. P. (2017). Manajemen Sumber Daya Manusia. Bumi Aksara.

Iftika, R. A., & Nur, S. K. (2022). Pengaruh Motivasi Kerja Dan Loyalitas Pegawai Terhadap Kinerja Pegawai (Studi Kasus Pada Pegawai PT Bank Syariah Indonesia (BSI) KC Jember Sudirman). At-Tasharruf “Jurnal Kajian Ekonomi Dan Bisnis Syariah,” 4(2), 43–51. https://doi.org/10.32528/at.v4i2.7900

Judge, T. A., & Robbins, S. P. (2017). Essentials of organizational behavior (Vol. 3). Pearson Education (us). https://toc.library.ethz.ch/objects/pdf03/e01_978-1-292-09007-8_01.pdf

Khasyanah, A. N., Sari, D. P., & Listyorini, P. I. (2024). Hubungan Antara Beban Kerja dengan Kinerja Petugas Bagian Pelayanan Penunjang Medis di Rumah Sakit PKU Muhammadiyah Sukoharjo. Journal of Educational Innovation and Public Health, 2(4), 108–124. https://doi.org/10.55606/innovation.v2i4.3236

Locke, E. A., & Latham, G. P. (2002). Building a practically useful theory of goal setting and task motivation: A 35-year odyssey. American Psychologist, 57(9), 705–717. https://doi.org/10.1037/0003-066X.57.9.705

Mamangkey, L. A. G., Tewal, B., & Trang, I. (2018). Pengaruh Kecerdasan Intelektual (Iq), Kecerdasan Emosional (Eq), Dan Kecerdasan Sosial (SQ) Terhadap Kinerja Karyawan Kantor Wilayah Bank BRI Manado. Jurnal EMBA : Jurnal Riset Ekonomi, Manajemen, Bisnis Dan Akuntansi, 6(4). https://doi.org/10.35794/emba.v6i4.21294

Mangkunegara, A. A. P. (2019). Manajemen sumber daya manusia perusahaan. PT. Remaja Rosdakarya. https://library.stik-ptik.ac.id/detail?id=49332&lokasi=lokal

Mellanie, P., Rimbano, D., Veravayoda, V., Puspa, F., Karencia, I., & Nora, Y. (2025). Pengaruh Kesehatan Mental, IQ dan SQ terhadap Kinerja Karyawan: Study Literatur pada Perusahaan Perbankan. Trending: Jurnal Manajemen Dan Ekonomi, 3(1), 342–367. https://doi.org/10.30640/trending.v3i1.3632

Mulyani, N. (2016). Pengaruh Kecerdasan Intelektual, Kecerdasan Emotional Dan Kecerdasan Spiritual Terhadap Kinerja Karyawan Dengan Religiusitas Sebagai Variabel Moderasi (Studi Kasus BNI Syariah Yogyakarta) [Skripsi, UIN Sunan Kalijaga]. https://digilib.uin-suka.ac.id/id/eprint/23423/

Nursantoso, F. M. A., & Maulana, I. (2023). Determinasi Komunikasi Dan Budaya Organisasi Terhadap Kinerja Karyawan Bank Syariah Indonesia (BSI) Tangerang Raya. Islamic Banking & Economic Law Studies (I-BEST), 2(2), 136–147. https://doi.org/10.36769/ibest.v2i2.435

Purwanto, S., Supangat, S., Esterina, M., Souhoka, S., Chandra, F., Hariputra, A., Annisa, N. N., Manarfa, L. O. M. R. A. U., Gunawan, E., Sulthony, M. R., Arianto, T., & Sunardi. (2024). Manajemen Sumber Daya Manusia. Yayasan Tri Edukasi Ilmiah.

Ratnasari, S. L., Supardi, S., & Nasrul, H. W. (2020). Kecerdasan Intelektual, Kecerdasan Emosional, Kecerdasan Spiritual, Dan Kecerdasan Linguistik Terhadap Kinerja Karyawan. Journal of Applied Business Administration, 4(2), 98–107. https://doi.org/10.30871/jaba.v4i2.1981

Robbins, S. P., Judge, T., & Judge, T. (2018). Essentials of Organizational Behavior. Pearson.

Robins, S. P., & Judge, T. S. (2010). Organizational Behaviour. Pearson education. Inc.

Rofiliana, L., & Rofiuddin, M. (2021). Faktor-faktor yang mempengaruhi kinerja karyawan Bank Syariah Indonesia. Journal of Management and Digital Business, 1(1), 1–12. https://doi.org/10.53088/jmdb.v1i1.26

Sari, V. P., & Baihaqi, B. (2024). Pengaruh Kecerdasan Intelektual, Kecerdasan Emosional, Dan Kecerdasan Spiritual Terhadap Kecurangan Akuntansi (Survei Pada Karyawan Perusahan Asuransi Di Kota Bengkulu). JURNAL ILMIAH EDUNOMIKA, 8(1), Article 1. https://doi.org/10.29040/jie.v8i1.11499

Sternberg, R. J. (2003). Wisdom, intelligence, and creativity synthesized. Cambridge University Pre. https://books.google.com/books?hl=id&lr=&id=ReWJZM4H5NAC&oi=fnd&pg=PR9&dq=Sternberg,+2003&ots=ihm-esxeD1&sig=jyh5VX7vEwX4MG6CC7VSEeivtfs

Tari, L. T. (2024). Analisis Kecerdasan Intelektual, Emosional, Spiritual Dan Komunikasi Interpersonal Terhadap Kinerja Karyawan Dengan Budaya Organisasi Sebagai Variabel Mediasi (Studi Kasus PT. Bank Syariah Indonesia Kantor Cabang Merdeka 3 Kota Lhokseumawe). Jurnal Ilmiah Ekonomi Islam, 10(2), 1690–1701. https://doi.org/10.29040/jiei.v10i2.13424

Utama, A. W., Gupta, M., & Kumar, R. (2025). The Influence of Social Media Marketing on Brand Image and Purchase Intention for Halal Products. Journal Markcount Finance, 3(1), 86–98.

Zakia, T., Damrus, D., Zhafira, N. H., Harmen, H., & Muzakir, M. (2024). Analisis Kinerja Karyawan Di Bank Syariah Indonesia (BSI) Kantor Cabang Pembantu (KCP) Meulaboh. Jurnal Sains Riset, 14(1), 469–477. https://doi.org/10.47647/jsr.v14i1.2371

Zohar, D., & Marshall, I. (2007). SQ-Kecerdasan spiritual. Mizan Pustaka. https://books.google.com/books?hl=id&lr=&id=bfhSGrIm7KIC&oi=fnd&pg=PA3&dq=Zohar+%26+Marshall,+2007&ots=n5CbCblPa4&sig=kRxuIvsWjEeE3yRusP1nafNU40k

Downloads

Published

2026-04-30

How to Cite

Sari, N. W. (2026). The Influence of Intellectual Intelligence and Spiritual Intelligence on Employee Performance at Bank Syariah Indonesia KCP Cirebon Sisingamangaraja: . Journal of Management, Economic, and Accounting, 5(2), 1149–1156. https://doi.org/10.37676/jmea.v5i2.1253

Issue

Section

Articles

Similar Articles

<< < 3 4 5 6 7 8 9 10 11 12 > >> 

You may also start an advanced similarity search for this article.