The Effect Of Service Quality And Promotion On Buying Interest In Fortun Oil (Case Study On Consumers Of S3a Shop In Sirah Pulau Village)
DOI:
https://doi.org/10.37676/jmea.v5i1.1135Keywords:
Service Quality, Promotion, Purchase IntentionAbstract
This study aims to determine how service quality and promotion partially and simultaneously influence purchase intention for Fortune oil (a case study of consumers at the S3A store in Sirah Pulau Village). The sample size for this study was 88 respondents. The sampling method used was incidental sampling. This quantitative study employed multiple linear regression analysis, processed using SPSS, resulting in a regression equation . The results showed a significant effect between service quality and consumer purchasing decisions at the Bintang Mulia Jaya Lubuk Beringin Manggul dealership. Promotion also significantly influenced purchase intention for Fortune oil (a case study of consumers at the S3A store in Sirah Pulau Village). The F-test showed that service quality and promotion simultaneously influenced purchase intention for Fortune oil (a case study of consumers at the S3A store in Sirah Pulau Village).
Downloads
References
Algifari. (2019). Pengolahan Data Panel untuk Penelitian Bisnis dan Ekonomi dengan Eviews 11. Yogyakarta: Sekolah Tinggi Ilmu Manajemen YKPN.
Arianto. (2020). Kualitas Pelayanan dan Kepuasan Konsumen. Jakarta: Mitra Wacana Media.
Fandi, T. (2020). Strategi Pemasaran dan Promosi. Yogyakarta: Deepublish.
Kalangi, J. (2020). Manajemen Pemasaran Modern. Bandung: Alfabeta.
Kotler, P. (2019). Marketing Management. 15th Edition. Pearson Education: New Jersey.
Kotler, P., & Armstrong, G. (2020). Principles of Marketing. Harlow: Pearson Education Limited.
Kotler, P., & Keller, K. L. (2020). Prinsip-Prinsip Pemasaran (Edisi 12 Jilid I). Jakarta: Erlangga.
Malawi, A. (2020). Dasar-Dasar Pemasaran dan Promosi. Surabaya: Media Sahabat Cendekia.
Parasuraman, A., Zeithaml, V. A., & Berry, L. L. (2019). Service Quality Model and Its Implications for Future Research. Journal of Marketing, 49(4), 41–50.
Shahnaz, & Wahyono. (2020). Manajemen Pemasaran. Yogyakarta: Penerbit Deepublish.
Downloads
Published
How to Cite
Issue
Section
License
Copyright (c) 2026 Dewi Oktami, Darwin Kesuma, Mujari Mujari

This work is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License.




