The Influence of Workload, Work Facilities, and Supervision on the Performance of Outbound Unit Employees at PT JNE Medan Main Branch
DOI:
https://doi.org/10.37676/jmea.v5i2.1515Keywords:
Workload, Work Facilities, SupervisionAbstract
The main objective of this research is to find out how PT JNE Cabang Utama Medan's leadership, working conditions, and physical plant affect the company's productivity. Analytical and quantitative approaches were utilized in this study. For the purpose of data collection, the study asked 55 randomly selected individuals to fill out surveys. To create primers, we turned to SPSS version 24's data extraction methodologies. We used multiple linear regression to look for correlations in the data between the dependent and independent variables. According to the results, workers are significantly more efficient when they have good leadership, a nice place to work, and enough tools. The regression analysis yielded a result of 0.203. A t-value of 2.307 was considered statistically significant at the 0.025 level. With t-statistic = 6.218 and regression = 0.000, operational facilities are defined as follows: 0.454. A regression value of 0.399 and a thitung value of 4.226 define the penalty at a significance level of 0.000. The Fhitung and Sig. values were 300.417 at the same time. Among the many factors influencing workers' output, supervision stands out with the highest regression value. The workplace, its facilities, and management account for 94.3% of the variation in employee output, according to a revised R² of 0.943. The correlation between the two variables is highly significant, with an R-value of 0.973.
Downloads
References
Arifin, D., Ardian, N., & Triana, H. (2024). Analisis Peningkatan Kebijakan Penghargaan dan Punishment Terhadap Kedisiplinan Kerja Pegawai di Badan Kepegawaian Negara Medan Sumut. Senashtek 2024, 2(1), 126-131.
Arifin, D., & Aspan, H. (2022). The Influence of Motivation, Compensation and Work Discipline toward Employee Performance at PT. Mewah Indah Jaya. Britain International of Humanities and Social Sciences (BIoHS) Journal, 4(2), 258-269.
Ahmad, K., & Kurniadi, K. (2025). The Influence of Workload and Work Environment on Employee Performance (Courier) J&T Express. Human Capital Leadership Review, 12(1), 151–163. https://doi.org/10.70175/hclreview.2020.12.1.6
Darmilisani, Lumbanraja, P., Absah, Y., & Gultom, P. (2025). Improving Employee Wellbeing in Private Plantation Companies: The Role of Work Engagement Serves as a Mediator. In The Digital Edge: Transforming Business Systems for Strategic Success: Volume 1 (pp. 455-463). Cham: Springer Nature Switzerland.
Darmilisani, D., Wulandari, D. Y., & Tamba, Y. P. (2024, April). Improving Community Performance Through Salary, Work Environment, And Workforce Training In Sunggal District, Deli Serdang. In Proceeding Of The International Conference On Business And Economics (Vol. 2, No. 1, pp. 1-12).
Darmilisani, Matondang, A. R., & Siahaan, E. (2018). Analysis of Layout Production Facilities and Work Supervision Effect on Mawar Bakery Production Employee Productivity. Saudi Journal of Humanities and Social Sciences (SJHSS), 3(3), 377–392. https://doi.org/10.21276/sjhss.2018.3.3.7
Djani, S. A. N., Timuneno, T., Dhae, Y. K. I. D. D., & Fanggidae, R. E. (2025). Pengaruh Beban Kerja Terhadap Kinerja Karyawan Shopee Express Cabang Kelapa Lima Kota Kupang. Glory: Jurnal Ekonomi & Ilmu Sosial, 1(1), 1681– 1688. https://doi.org/10.70581/glory.v6i5.21339
Dwijayati, P., Ningsih, D. S., & Rokhmawati, A. (2017). Pengaruh Kepemimpinan Transformasional, Pengawasan Dan Human Relation Terhadap Kinerja Karyawan Pada PT. Indah Cargo Pekanbaru. Jurnal Online Mahasiswa Fakultas Ekonomi Universitas Riau, 1(1), 1–10. https://jom.unri.ac.id/index.php/JOMFEKON/article/view/12834
Fristy, A. M. (2022). Pengaruh Beban Kerja Terhadap Kinerja Karyawan PT. JNE Pekanbaru. Sains Akuntansi Dan Keuangan, 1(2), 91–97. https://sak.akademimanajemen.or.id/
Guswinta, R., & Alfian. (2023). Pengaruh Kompensasi Dan Beban Kerja Terhadap Kinerja Pegawai Pada Puskesmas Lubuk Tarok. Jurnal Economina, 2(2), 653– 665. https://doi.org/10.55681/economina.v2i2.349
Hastuti, K., Nursiani, N. P., Riwu, Y. F., & Timuneno, T. (2025). Pengaruh Pengawasan Dan Disiplin Kerja Terhadap Kinerja Karyawan Pada Terminal Cargo PT Angkasa Pura Logistik (Aplog) Cabang Kupang. Glory: Jurnal Ekonomi & IlmuSosial, 6(2), 465–476. https://doi.org/10.70581/glory.v6i2.16897
Hidayat, F., Andriaskiton, M., & Felix. (2025). Pengaruh Pengawasan Kerja, Lingkungan Kerja Dan Kerjasama Tim Terhadap Kinerja Karyawan Pada PT Transnusa Jaya Mandiri. Costing: Journal of Economic, Business and Accounting, 8(1), 615–624. https://doi.org/10.31539/gt8nxm23
Nugraheni, D. J., Sutrisno, S., & Setyorini, N. (2023). Pengaruh Beban Kerja, Stres Kerja, Lingkungan Kerja, Dan Kompensasi Terhadap Kinerja Karyawan Pada Era Pandemi. Jurnal Riset Rumpun Ilmu Ekonomi, 2(2), 127–150. https://doi.org/10.55606/jurrie.v2i2.1596
Nurhandayani, A. (2022). Pengaruh Lingkungan Kerja, Kepuasan Kerja, dan Beban Kerja terhadap Kinerja. Jurnal Ekonomi Dan Bisnis Digital (Ekobil), 1(2), 108–110. https://doi.org/10.58765/ekobil.v1i2.65
Pelasula, O., Tjokro, C. I., Nanulaitta, D. T., & Tousalwa, C. C. (2024). Pengaruh fasilitas kerja terhadap kinerja pegawai pada kantor kabupaten maluku tengah. Jurnal Administrasi Terapan, 3(2), 455–464. https://doi.org/10.31959/jat.v3i2.2923
Santoso, M. R., & Widodo, S. (2022). Pengaruh Beban Kerja Dan Lingkungan Kerja Terhadap Kinerja Karyawan Dinas Perhubungan Provinsi Dki Jakarta. Jurnal Ilmiah M-Progress, 12(1), 84–94. https://doi.org/10.35968/m- pu.v12i1.868
Syach, A. R., & Purnama, Y. H. (2023). Pengaruh Kompensasi,Beban Kerja Dan Disiplin Kerja Terhadap Kinerja Karyawan. Jurnal Ilmiah Multidisiplin, 2(5), 76–81. https://doi.org/10.56127/jukim.v2i05.938
Wahab, A., & Alfiannor, A. (2024). The Effect of Work Supervision and Work Discipline on Employee Performance. International Journal of Business and Management Invention (IJBMI), 13(10), 1–10. https://repository.stimi- bjm.ac.id/id/eprint/3/
Downloads
Published
How to Cite
Issue
Section
License
Copyright (c) 2026 Dinda Aulia, Darmilisani Darmilisani, Daud Arifin

This work is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License.




